Your data matters

Effective Date: Aug 2025

1. Introduction

DodeSoft is committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, APIs, dashboard, products, and services.

2. Information We Collect

Information You Provide

We may collect:

• Full name;
• Company name;
• Email address;
• Phone number;
• Physical address;
• Business registration information;
• Tax information;
• Identification documents;
• Beneficial ownership information.

Information Collected Automatically

We may collect:

• IP address;
• Device information;
• Browser information;
• Cookies;
• Usage data;
• Log files.

Transaction Information

Where applicable:

• Payment references;
• Transaction amounts;
• Settlement information;
• Account identifiers;
• Reconciliation records.

3. How We Use Information

We use information to:

• Provide Services;
• Verify identity;
• Perform onboarding and compliance checks;
• Prevent fraud;
• Improve platform performance;
• Provide customer support;
• Meet legal and regulatory obligations;
• Communicate with users.

4. Legal Basis for Processing

Where applicable, we process personal data based on:

• Contractual necessity;
• Legal obligations;
• Legitimate business interests;
• User consent.

5. Sharing Information

We may share information with:

• Banking partners;
• Mobile money operators;
• Payment processors;
• Compliance providers;
• Identity verification providers;
• Auditors;
• Regulators and law enforcement where required.

We do not sell personal information.

6. International Data Transfers

Your information may be processed in countries where DodeSoft, its service providers, or partners operate.

We take reasonable measures to ensure adequate protection of transferred data.

7. Data Security

We implement administrative, technical, and organizational safeguards, including:

• Encryption;
• Access controls;
• Monitoring systems;
• Security audits;
• Authentication controls.

No internet transmission can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as necessary to:

• Provide Services;
• Meet regulatory obligations;
• Resolve disputes;
• Enforce agreements.

Retention periods may vary depending on applicable laws.

9. Your Rights

Subject to applicable laws, you may:

• Access your information;
• Correct inaccurate data;
• Request deletion;
• Restrict processing;
• Object to processing;
• Request portability where applicable.

Requests may be submitted to dode@dodesoft.com.

10. Cookies

We use cookies and similar technologies to:

• Improve functionality;
• Analyze website usage;
• Enhance security;
• Personalize user experience.

Users may disable cookies through browser settings.

11. Children's Privacy

Our Services are not intended for individuals under 18 years of age.

We do not knowingly collect information from children.

12. Regulatory Compliance

DodeSoft may process and disclose information as necessary to comply with:

• Anti-Money Laundering (AML) requirements;
• Counter-Terrorism Financing (CTF) requirements;
• Know Your Customer (KYC) obligations;
• Court orders;
• Regulatory directives.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on our website with the revised effective date.

14. Contact Us

For privacy-related inquiries:

DodeSoft

Email: dode@dodesoft.com

Website: www.dodesoft.com